cassidyplumbingincLicensed, Bonded, and Insured since 1995​

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Heat Pumps Services

Heat pumps are an innovative solution for both heating and cooling, offering exceptional comfort and energy efficiency. We specialize in comprehensive heat pump services, ensuring reliable performance year-round. Our certified professionals are dedicated to providing top-quality service, using the latest technology and techniques to keep your heat pump running smoothly and efficiently.

Our Heat Pump Services

At Cassidy Plumbing and Heating, we provide a wide array of heat pump services tailored to your unique heating and cooling requirements. Our skilled technicians are committed to optimizing your heat pump’s performance, delivering dependable comfort year-round. Below are the key services we offer:

Heat Pump Installation

Our team specializes in installing a range of heat pump systems, including air-source, ground-source, and water-source models. We evaluate your home’s specific needs and suggest the most suitable system to improve efficiency and comfort. A professional installation guarantees peak performance and energy savings for years ahead.

Heat Pump Replacement

When it's time to upgrade your old heat pump, we assist you in choosing the ideal replacement system. We explain the advantages of energy-efficient models that reduce utility bills and increase comfort. Our replacement services facilitate a seamless transition, allowing you to experience improved performance and peace of mind.

Emergency Heat Pump Services

We understand that unexpected heat pump issues can arise suddenly, which is why we provide reliable emergency services for urgent situations. If you experience a sudden loss of heating or cooling, our dedicated team is ready to offer quick support. Your comfort and peace of mind are our top priority, and we’re here to assist you whenever you need us.

Heat Pump Maintenance

Regular maintenance is crucial for keeping your heat pump running smoothly. We provide thorough maintenance services, including cleaning filters, checking refrigerant levels, and inspecting system components. Routine maintenance not only extends your heat pump's lifespan but also prevents unexpected breakdowns and costly repairs, ensuring reliable performance.

Heat Pump Repair

If your heat pump is having problems, our skilled technicians are prepared to identify and fix issues quickly and effectively. We tackle frequent concerns like insufficient heating or cooling, strange noises, and rising energy bills. Our comprehensive repair services restore your system’s performance, allowing you to enjoy reliable comfort and peace of mind throughout your home.

Customer Stories

4.9
Based on 120 reviews
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Alec Stephanov
13:43 27 Dec 24
Great company. Responsive, cordial, fast and very professional.
Janet Schwartz
17:39 26 Dec 24
Came right after call showed me the fix if it happens in the future
Barbara Wingate
16:45 24 Dec 24
George from Cassidy Plumbing was fantastic. Explained all that needed to be done. Worked in a timely manner and was very professional!
WalterJ
19:08 23 Dec 24
We found Cassidy Plumbing & Heating to be courteous, prompt and diligent from the initial call for setting up an appointment to getting the work done.
Gwen Mordecai
19:46 17 Dec 24
Cassidy Plumbing has great customer service and is very reliable. They always do their best to fix things efficiently and quickly. I highly recommend their services.
Leah Price
15:36 22 Nov 24
I put my faith in Google reviews when the plumber I was initially referred to was too booked up to see me soon enough (in fairness to them, i called at the end of the week and next week is Thanksgiving so there are fewer work windows) so I looked up another plumber in the area and chose the best reviewed one, which was Cassidy! They were able to come out the next morning and were upfront about all costs. Everyone from the woman I spoke to on the phone to the workers were friendly, honest, and knowledgeable and they worked efficiently. I'm very pleased 😊 I will call them again the next time I need a plumber!
Kandice Law
15:34 30 Oct 24
I’ve used them a few times for various kitchen sink issues (which they predicted but didn’t pressure me into fixing). They come out quickly, are up front about pricing and what needs to be fixed, and get it done quickly. They even send a text with a picture of who is coming to your house so you know who they are. I highly recommend!
Vicki Torres
13:35 29 Oct 24
Thank you for giving me peace of mind by fixing my plumbing issues correctly. Your technicians were knowledgeable professionals who were courteous and respectful. They listened to the concerns and their suggestions were much appreciated. Doug did an excellent job and so did Chris who was here for another issue. I like the quality work they both did. Thank you again for the excellent service.
Ralph Malph
21:18 25 Sep 24
1st time using Cassidy and not the last. My new plumbing and heating company. Dan is the man. His knowledge of my Navien is exactly what I needed. He is personable and explains in layman’s terms how my system works, what is a problem, and how to move foward. Thanks Cassidy and thanks again Dan!
Tony Desjardin
22:00 19 Sep 24
Short notice. Great job thanks.
john johnson
12:53 18 Sep 24
This was an evening emergency call to an answering service. I was quickly called back by Cassidy Plumbing and informed of response and fees which I agreed to.I received a call from responding plumber and given a time frame of arrival. Upon arrival the plumber listened to me and communicated to me what he will do to stop a water heater leak which he completed.Upon completion the plumber cleaned the area he worked in and will notify the office on a follow up call and further repairs needed.For the response and assistance in this emergency it was definitely peace of mind and a great job by Cassidy Plumbing.
Andrew Ahern
22:03 17 Sep 24
Great experience! George was very helpful / informative throughout the whole visit.
Nancy K.
10:24 14 Sep 24
The office staff makes everything happen, so a big thank you to Bernadette.
BK
14:27 12 Sep 24
We had Cassidy plumbing hook up our new faucet and we were very happy overall.Chris was very nice and did great plumbing workBernadette was great and was very accommodatingWe will definitely use them again and highly recommended
Christopher Walsh
14:01 15 Aug 24
We had a problem recently with a bathtub that wouldn't drain after a bath. Cassidy Plumbing came that afternoon and fixed the problem immediately. We have had problems in the past with plumbers that take their time in solving the problem. When you have a problem you want it taken care of quickly. We are very satisfied with Cassidy and have made them our go-to plumbers. This takes a load off our minds knowing that we will have reliable service going forward with a crucial part of living space.
sheryl Zaffino
00:38 07 Aug 24
Bobby came first thing in the morning and within 2 hours I had water. Thank you so much Cassidy Plumbing for sending Bobby
Mike Sorbara
15:46 02 Aug 24
Amazing people came right on the weekend when I had a major situation. I can’t thank them enough. I will be using them for sure in the future.I’ve been a resident at Carmel for 31 years. I will continue to use Cassidy.
Kati Mac Music
19:04 26 Jul 24
Love Cassidy plumbing!!
Will V
21:34 25 Jul 24
The services provided by Cassidy Plumbing and heating were amazing. The initial consult was quick, detailed and flexible around my schedule. George , was incredibly knowledgeable and professional which compliments the overall experience I had with Cassidy plumbing and heating.
Thomas Walsh
21:23 25 Jul 24
Extremely friendly and informative definitely a real professional who knew his job and made the whole experience very pleasant
Will Cass
02:38 25 Jul 24
On April 30, I called Cassidy Plumbing for the 1st time. Teressa asked me about my plumbing problem, I said, our Toto Toilet would not stop filling. Terresa said technician Chris will be over in the afternoon. Chris arrived, solved the toilet filling issue. As he was flush testing the toilet, Chris asked if I heard the pipes hammering? I said yes, they do that regularly. Chris asked to test the water pressure in the house and found the pressure was very HIGH.Chris suggested he remove, clean, adjust and reattach the pressure relief valve. He did and the valve would not lower the water pressure in our house. So we had Chris install a new pressure relief valve. When Chris was done, he kept the panel open for me to check the valve the next morning. I checked, the new valve was damp (a very tiny leak). I called Cassidy Plumbing and another technician arrived with an apprentice who is learning the craft. They removed the new valve. Checked it and reseated it. Again, leaving the panel off for me to check in the morning. Well, it was damp (still leaking). I called, and Teressa sent Chris back. When he checked the new valve, Chris found the new valve had a hair line crack. So, a new, new pressure relief valve was installed and, it works just fine! And our pipes do not hammer. Through the three visits, the Cassidy Plumbing "Team" did everything needed to solve our problem. We are very pleased to have found Cassidy Plumbing to handle all our plumbing needs.
Laura Wong
11:45 04 Jul 24
Excellent and prompt service. Communication is great.
Irvin Nursehuntley
18:53 02 Jul 24
Job well done! George was great!
Peter Hoey
17:36 22 Jun 24
Cassidy Plumbing recently replaced my Peerless oil burner. They did a beautiful job. They are prompt, skilled, and very dedicated to giving the customer the best service possible. There mechanics (John, Will) and Office Staff Teresa and Bernadette were very professional, friendly and accommodating. I highly recommend them and their pricing is very fair. Pete H.
Paul Toscano
14:46 21 Jun 24
Chris from Cassidy always goes the extra distance to explain what he's going to do.
Pauline Jordan
23:54 06 Jun 24
I had an emergency last night. Mr. Cassidy came to my home and informed me of what was needed. Joe and his crew arrived on time and did a wonderful job. They explained everything to me and my husband!!! They did a beautiful job cleaned everything up. Very very professional. I would recommend Cassidy Plumbing to everyone I know.!!!! Thank you again to Cassidy plumbing and to Joe and his crew
Caroline Ray
18:00 06 Jun 24
I’ve used Cassidy plumbing and heating twice now. They’ve been great about finding time for a timely repair. Will certainly use them again!
Cathy Oliva
23:25 05 Jun 24
Bobby from Cassidy Plumbing was polite, friendly and professional. He finished the job quickly and we have no more leak! I will definitely call Cassidy Plumbing again.
Melinda Ganeles
22:38 05 Jun 24
Service was exceptional- polite and well knowledgeable.
Christopher Rios
18:11 28 May 24
Great service and very friendly people. We had several projects we needed done and they did everything we needed, talked us through the process and were very fast to get to us as well. We heard of them through a recommendation, and I'll definitely recommend them myself also.
Kristina Hoti
16:32 22 May 24
The Cassidy team was great. Very efficient team in the office. Joe did great fixing our big leaking problem expeditiously. He was polite, thorough and professional. The owner Pat also stopped by and checked in to make sure everything was working out. We are very happy with the work done- they did a great job. Thank you!
Jessica Gonzalez
19:16 17 May 24
We've used Cassidy Plumbing on several occasions and each time....they are completely transparent and thorough. We found out the pipe under our tub had broken and we needed an entire new one installed. Called the after hours service on Thursday and they were able to come the very next day. George and his assistant arrived at around 12:45 and completed the entire job at around 3:00pm. Went through everything they did and where other things would possibly need repair in the near future. I trust Cassidy with our plumbing and look forward to working with them again!
Marissa Girolamo
19:52 16 May 24
My bathroom sink pipe broke last night leaving a mess and a useless sink. I called Cassidy Plumbing this morning and they were able to accommodate me quickly and we’re at my house this afternoon. George and Will arrived as scheduled. They were professional and finished the job without issue. I now have working plumbing again. Thanks!!!
Jane Knebel
19:05 16 May 24
Joe C. did an excellent job for my bathroom plumbing repair. Professional, time-efficient and courteous. Thanks!
Melanie Castro
16:36 16 May 24
We have been using Cassidy for 20 years and have never had a problem. They have always responded quickly efficiently and professionally.
Lillian Bunnell
16:24 15 May 24
If I could give it more than five stars, I would. Bernadette. Theresa, Chris and everyone else were excellent. They went beyond the call of duty. My problem was difficult and the towm and health department was involve. Cassidy plumbing did everything in their power to help.They made some recommendations, which i followed through. Through the entire ordeal,Bernadette and Theresa kept in touch on a regular basis. I highly recommend Cassidy plumbing.
P Smyth
03:11 06 Apr 24
We recently had a new toilet and bidet seat installed. The young men removed the old toilet very neatly and efficiently. They found the existing gasket under the toilet base needed to be replaced and took care of that. They also found that the cold water hookup had some evidence of rusting and did not line up well with the new toilet. In order to install a new line they needed to open a small access point in the ceiling of the boiler room. Once this was done, they patched the ceiling. They did a beautiful installation and showed us how the bidet functioned. The work area was spotless when they were done and they removed all of the packaging and debris. Both young men were friendly and professional. I was very comfortable having them in my house and would not hesitate to have them back to do other projects!!
Pete M
20:12 06 Mar 24
Cassidy Plumbing is now my first call for any plumbing issues.I recently had a bad leak in my well water tank late on a Thursday night and put in an emergency call to Cassidy. The owner [Patrick] got back to me [via his phone while he was out of the country] and told me which valves to close and power source to stop the leak for the evening. By the time I called the office in the morning the office staff [Bernadette & Theresa] had already known about the issue, ordered and located the right tank and was able to have their staff install it the same afternoon. So....in less than 24 hrs, Cassidy Plumbing was able to get our facility up and running by Friday afternoon before the weekend. Also, the cost was within the estimate which is appreciated because there are companies who would take advantage of a customer's vulnerable situation, not Cassidy Plumbing. I highly recommend them!!
John Fitzpatrick
22:56 20 Feb 24
Cassidy is professional, punctual, and clearly communicate. Thank you for guidance and repairing our corroded pipe. Thanks for installing the valve for the expansion tank too! I didn’t realize how much money that will save us in the future. 🙏🙏
Pete D
03:04 28 Nov 23
On behalf of the D'Amore family, (Peter and Yolanda) we would like to thank Cassidy Plumbing and their team for installing new water lines and tapping a drain for a washing machine hookup in our home. Bernadette was instrumental in arranging the service appointment, processing the building permit, and keeping in touch with us throughout the entire process. The tradesmen, Bobby and Dino, were punctual, friendly and professional. They did a great job. A shout out to Joe as well who made himself available to meet with the building inspector upon completion of the work. Thank you all for a job well done! This is our second time contracting Cassidy Plumbing but it won't be our last. They are that good!
Why Choose Cassidy Plumbing and Heating, Inc. in Holmes, NY?

Why Choose Cassidy Plumbing and Heating Inc for Heat Pump Services?

When it comes to heat pump services, Cassidy Plumbing and Heating Inc stands out as a trusted provider dedicated to customer satisfaction and high-quality workmanship. Here are several reasons why you should choose us for all your heat pump needs:

Experienced Professionals

Our team of licensed and experienced technicians possesses extensive knowledge of heat pump systems. We stay updated on the latest industry trends and technologies, ensuring you receive top-notch service and expert advice tailored to your specific needs.

Customer-Centric Approach

At Cassidy Plumbing and Heating, customer satisfaction is our top priority. We take the time to understand your unique needs and preferences, providing personalized solutions that enhance your comfort. Our friendly team is always available to answer your questions and address your concerns.

Commitment to Quality

We are committed to delivering high-quality workmanship in every service we provide. We use only the best materials and products to ensure your heat pump system operates efficiently and effectively. Our focus on quality means you can trust us to get the job done right the first time.

Energy Efficiency Solutions

We understand the importance of energy efficiency for your home and the environment. Our team is dedicated to recommending and installing energy-efficient heat pump systems that can significantly reduce your energy bills while providing reliable comfort.

Office Phone

(845) 445-6337

Our Process for Heat Pump Services

We are committed to delivering a smooth experience for our customers. Our streamlined process guarantees that your heat pump requirements are addressed promptly and proficiently. Here’s how we operate:

Initial Consultation

The process starts with a consultation where our team collects details about your heating and cooling requirements. We evaluate your home’s size, layout, and existing systems to identify the ideal heat pump solution. This stage includes discussing your budget, preferences, and any specific concerns you may have.

System Recommendations

Based on the information gathered during the consultation, we provide customized recommendations for heat pump systems that best fit your home. We outline the features, advantages, and energy efficiency of each option, aiding you in making an informed decision that aligns with your needs and goals.

Schedule Installation or Service

After selecting your heat pump system, we collaborate with you to arrange a convenient time for installation or service. Our team is dedicated to minimizing disruption to your daily routine, and we maintain clear communication regarding the timeline and any preparations needed prior to the service.

Professional Installation or Service

Our licensed technicians arrive promptly and fully equipped to carry out the installation or maintenance service. We follow industry best practices and safety protocols to deliver a high-quality job. If it’s an installation, we manage everything from setting up the system to testing its functionality.

Post-Service Walkthrough

Once the service is complete, we conduct a walkthrough to confirm everything is operating correctly. Our team will explain how to use your new heat pump system, address any questions, and provide tips for optimal performance. We want you to feel confident and informed about your investment.

Ongoing Support and Maintenance

Our commitment extends beyond installation or service. We offer ongoing support and maintenance plans to ensure your heat pump operates efficiently. Regular check-ups can help identify potential issues early and extend the lifespan of your system.

Customer Feedback

We value your feedback and invite you to share your experience with us. Your insights help us continually enhance our services and ensure we meet your expectations. Our team is always here to listen and assist with any follow-up needs.

Contact Cassidy Plumbing and Heating Inc for Heat Pumps Services

Most Common FAQS

A heat pump is a versatile heating and cooling system that transfers heat from one location to another. In heating mode, it extracts heat from the outside air or ground and brings it indoors. In cooling mode, it reverses the process, removing heat from your home. Heat pumps are energy-efficient and can provide significant savings on energy bills.

Signs that you may need a new heat pump include frequent repairs, rising energy bills, inconsistent heating or cooling, and an aging system (typically over 10 years old). If you notice these issues, it may be time to consult with our experts for a professional assessment.

 

The duration of a heat pump installation depends on several factors, including the type of system being installed and your home’s specific requirements. Generally, installations can take anywhere from a few hours to a full day. Our team will provide you with a timeline during the initial consultation.

Yes, modern heat pumps are designed to work efficiently in various climates, including cold ones. Many air-source heat pumps utilize advanced technology to extract heat even in lower temperatures. Ground-source heat pumps are particularly effective due to the stable underground temperatures.

Yes, heat pumps are known for their energy efficiency. They can provide up to four times the energy they consume, making them a cost-effective choice for heating and cooling your home. Upgrading to a modern heat pump can lead to significant savings on your energy bills.

Office Hours: Monday through Friday 8:00AM to 4:30PM

Emergency Hours: 24/7